Using our returns portal from DHL you can send a cancellation for 6.90 EUR cost-effectively (within Germany) via DHL. The shipping costs will be charged with your return.
For returning the package now more easily, you have the option to buy in our online shop a parcel label as product for an inexpensive return shipping. We create manually after your purchase, a parcel label and send you the shipping label within one business day via e-mail.
In order for us to receive your return as quickly as possible, please return the package to us using a shipping company of your choice and attach the invoice in triplicate and the return form to the outside of the package. Additionally, mark on the invoice all items you are returning and indicate the value of the merchandise. Mark your package with a thick felt marker and write "Return" on the box. Also, let your shipping provider know that this is a return only. This way your package will be processed as a return at customs and we will receive your shipment back faster. Please make sure that any applicable taxes and fees are paid by you. We cannot cover any charges incurred and cannot accept your shipment. If your shipment is returned by DHL Express, DHL Express will charge us 40 euros in handling fees, which we must deduct from the purchase price.
Call us. We'll help you: +49 241 4125990
Send us an e-mail: service@motoin.de
Opening hours: Mon-Thu: 9.00 am - 6.00 pm, Fri: 9.00 am - 1.00 pm
Register now for exclusive offers and receive a 10€ voucher!
© motoin GmbH · Rotter Bruch 26a · 52068 Aachen · Germany - Your online shop for motorcycle clothing
Motorcycle accessories and motorcycle apparel with up to 50% discount. Expert Support - phone or e-mail. Highest quality (EC-approved standard helmets). Wide range of products from renowned manufacturers. In our shop you will find flip-up helmets, open face helmets, integral helmets and cross helmets.
Unforeseeable delivery bottlenecks with manufacturers or distributors, price adjustments, mistakes and subject to prior sale reserved. All data for the availability and technical equipment take place without guarantee. Changes of the scope of supply on the manufacturer's part reserved.